YOUR QUESTIONS, EXPERTLY ANSWERED
Find answers to common questions about JCAT’s portfolio solutions, commercial property services, and strategies for maximizing ROI. If your question isn’t listed, please reach out and our team will be happy to assist.
Don’t our property managers and asset managers already handle this?
Yes, but most internal teams are stretched thin. We complement their work, focusing exclusively on capital project execution so they can devote time to higher-level priorities—without delays, overruns, or missed opportunities.
Why not manage projects internally?
Large, multi-site portfolios require full-time oversight. We bring proven processes, specialized expertise, and vendor relationships that ensure consistent, measurable results – often delivering savings well beyond our fees.
How can we be sure you’ll look out for our interests?
We partner only with clients who value measurable results, transparency, and fiduciary responsibility. Our 20+ year track record, industry awards, and repeat client relationships speak to our commitment to your success.
We’ve been burned before - how are you different?
We mitigate risk before it becomes costly. Our proactive approach, vendor vetting, and transparent reporting keep you in control and prevent surprises that damage budgets, timelines, and reputations.
Won’t your services cost more than handling it ourselves?
No. On average, we reduce CapEx budgets by 10–15% through efficiency, vendor management, and cost avoidance strategies – delivering long-term value far greater than our fee.
What types of projects do you manage?
We handle a full range of projects, including capital and tenant improvements, major renovations, structural repairs, and multi-site construction initiatives – across industrial, retail, office, and mixed-use portfolios.
How do you ensure projects finish on time and on budget?
We use disciplined project controls, transparent reporting, and proactive vendor oversight. By addressing risks early, we prevent the delays and overruns that are common in the industry. We have several case studies showing we are consistently meeting deadlines and budgets.
How do you select and manage contractors?
Every contractor is vetted for reliability, compliance, and quality. We monitor performance throughout the project to ensure work meets standards, timelines, and budget goals. With more than 20 years in the industry, we have a reliable network of contractors.
Will we still have control over project decisions?
Absolutely. We act as your advocate and provide expert recommendations, but all final decisions remain with you. Our role is to give you the best data and options for you to make informed decisions.
How do you communicate during a project?
We provide clear, executive-level updates tailored for leadership – keeping you informed without overwhelming you with day-to-day details. You’ll always know the status, savings, and next steps.
What happens if there are problems?
This is where experience and communication are key. Our commitment is to address issues quickly and transparently, providing solutions that minimize impact on cost and schedule.
How do you handle regulatory compliance?
We proactively manage jurisdictional requirements, permitting, and inspections to reduce the delays that can often damage ROI and reputations.
Do you work with portfolios across multiple states?
Yes. Our systems and processes are designed for scalability, ensuring consistent quality and efficiency across regions. Many of our clients have portfolios that are located around the country.
Can you provide references from similar projects?
Yes. We have many long-term clients across retail, industrial, and office sectors who can speak to our results, professionalism, and ability to deliver under pressure.
What makes you different from other general contractors?
We approach projects from the owner’s perspective – prioritizing ROI, asset value, and long-term strategy. Our focus is on long term measurable results, not just project completion.
How flexible is your service model?
We adapt to your needs – whether you require full portfolio oversight, targeted project management, or supplemental support for your internal team.
What happens after a project is complete?
We offer post-project reviews, warranty follow-ups, and ongoing maintenance planning to ensure continued performance and ROI.
How do I get started?
We begin with a Strategic Needs Review to understand your portfolio, goals, and challenges. From there, we develop a tailored plan to deliver results on time, on budget, and aligned with your strategic objectives.